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Account Data Reset Issue and Request for Forgot Password Functionality
Posted: Fri Mar 21, 2025 11:06 am
by Aniket
When I restart my system, sometimes my account data gets reset, and all my levels are lost. It asks me to log in again, and all my friends, achievements, and progress are erased. This issue has happened to me twice, so please check and resolve it. Also, please add a "Forgot Password" functionality to the website.
Re: Account Data Reset Issue and Request for Forgot Password Functionality
Posted: Fri Mar 21, 2025 11:10 am
by robin
Hi. There is your "playerkey" displayed on bottomleft corner which is your "login". Save it somewhere, then when it happens again click "Recover Account" on the welcome screen!
Re: Account Data Reset Issue and Request for Forgot Password Functionality
Posted: Sun Apr 06, 2025 10:11 am
by imtherealdeal
robin wrote: ↑Fri Mar 21, 2025 11:10 am
Hi. There is your "playerkey" displayed on bottomleft corner which is your "login". Save it somewhere, then when it happens again click "Recover Account" on the welcome screen!
ok robin do whatever you say